FAQ MyWay Jewels
What is the concept of interchangeable jewelry?
At MyWay Jewels, all our pieces are designed with an innovative system that allows you to easily swap and combine elements. Each piece can be worn in multiple ways, becoming several pieces in one.
From hoops with interchangeable charms, to intertwined designs offering up to 6 different combinations, to versatile pieces like pearls that can be worn in front with hoops behind—our jewelry shares one thing in common: multiple possibilities in a single product. This way, you can get the most out of your jewelry and adapt it to every occasion, multiplying style and versatility.
Which countries does MyWay Heels & Jewels ship to?
We currently ship to: Spain, France, Italy, Germany, Denmark, Portugal, Netherlands, United Kingdom, Belgium, Sweden, Austria, Czech Republic, Finland, and Ireland.
We work with Correos, Correos Express, Seur, and InPost to ensure safe and fast delivery.
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Spain & Portugal: Express delivery in 1–4 days
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Rest of Europe: International express delivery in 2–7 days
If you have any questions about delivery times to your country, contact us and we’ll be happy to help.
What materials are your jewelry made of?
We craft our pieces using high-quality materials such as hypoallergenic stainless steel to ensure sustainability, prevent oxidation, and be safe for all skin types. Pieces are plated with 18k gold for an elegant and durable finish. Each piece is made with great attention to detail to ensure beauty and quality.
Are they difficult to adjust or change?
Not at all! Our jewelry is designed for comfort and simplicity. The interchangeable system is quick and secure, so you can personalize your earrings without any hassle.
Can I mix different colors and styles?
Absolutely! Our collections are designed for experimenting with colors and shapes. For example, the hoops from our "Eterna" collection can be worn together or separately, in gold, silver, or a mix of both.
Are the earrings hypoallergenic?
Yes, all our pieces are nickel-free and free from harmful materials, making them ideal even for the most sensitive skin.
Can I return or exchange a piece if I don’t like it?
We understand that buying jewelry online can raise doubts. We offer returns or exchanges within 14 days of delivery, as long as the piece hasn’t been worn and is in its original packaging.
How will I receive my jewelry?
Your MyWay Jewels will arrive in exclusive, elegant packaging, perfect for gifting or keeping with care. Interchangeable earrings also come with a special velvet pouch to keep them protected.
What makes MyWay Jewels different?
Our jewelry is designed to be versatile, unique, and limited edition. Each piece is a small work of art, made to highlight your personality and adapt to your style.
Why choose MyWay Jewels as a gift?
A MyWay Jewels gift is not only special but also personalizable. Our interchangeable earrings allow the recipient to create their own style. It’s a gift that keeps surprising, day after day!
